Posts in the Category: Best Practices

Sep
13

4 guidelines for picking the right consumer rewards

posted on September 13th 2017 in Best Practices & Business performance & Customer loyalty programs with 0 Comments

consumer rewards

You’ve just been tasked with developing a new consumer rewards program and you’re caught completely off-guard. You’ve heard that these kinds of programs can work and be highly successful, but you have no idea what goes into building one. The more time you spend researching incentive programs, the more you begin to understand that if you really want to launch and drive a successful program, you’ll need to do a good job of selecting the right consumer rewards.

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Sep
06

Why you should use mobile cash rewards for end-of-year staff incentives

staff incentives

There’s always a rush to close more business and handle more customer requests towards the end of the year. Your clients are preparing for the holidays, clearing their inboxes and making sure as many projects as possible can be completed to guarantee a guilt-free holiday. But without the right staff incentives, you’re likely to fight a losing battle. There’s a good chance that your staff are also feeling the rush, but fatigue from a taxing year may have forced them into holiday mode already.

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Aug
30

How employee incentives can boost sales and customer support year-end performance

employee incentives

We’re almost in the fourth quarter of 2017 and it’s been a tough one for our economy. If you’ve been paying attention to the news, we’ve officially moved into a recession. Stats SA reported our economy to have shrunk by 0.7 percent. This marks the eighth recession we’ve experienced since 1961, with the longest having been from 1991-1992.

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Aug
24

Why now is the best time to adopt digital wallet technology in your business

posted on August 24th 2017 in Best Practices & Business performance with 0 Comments

mobile digital wallet

There’s much to be excited about where technology is taking business. New technologies like mobile digital wallets will propel commerce to new heights.

However, it may be hard to see the a bright future in midst of the challenging retail climate. According to a report by Ernst & Young, the retail industry’s going through some of its toughest times. Spending is recovering but remains brittle, and inflation is creating even less room for profit as sales volumes have slowed. Growth in Africa has also dwindled, with 2016 showing the lowest growth achieved over the last 20 years.

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Aug
10

IT project management: 4 stages you must explore before integrating new technology into your business

posted on August 10th 2017 in Best Practices & Business performance with 0 Comments

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Project management is a large and fascinating field. It supports the growth of countless enterprises globally. But there’s a scarier side to it; the side that most businesses would rather not talk about: the losses of failed IT project management endeavours. According to the Project Management Institute, the average large IT project runs 45% over budget, 7% over time, and delivers 56% less value than expected.

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Jul
20

10 Facts about mobile wallet technology that you should know

posted on July 20th 2017 in Best Practices with 0 Comments

mobile wallet technology

A lot has been written about the state of mobile wallet technology in South Africa. Some say it’s fallen flat and others say it’s not viable. As a company that spends every waking moment thinking about mobile wallets, payments and how to create more delightful customer experiences for our users, we realise that there is more that we can share on the state of mobile payment technology than anyone else.

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Jun
27

Consumer rewards programs: The three critical desires you must appeal to

posted on June 27th 2017 in Best Practices & Customer loyalty programs with 6 Comments

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Consumer rewards programs are sometimes viewed as useless in the face of strong competition. Tight margins and high operating costs make finding worthwhile offers a real challenge for businesses. At least, that’s what some people think. However, in a paper by Marcel Corstjens and Rajiv Lal, they come to the conclusion that even low-margin retailers can create consumer rewards programs that strengthen their brands and create real profit growth.

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