Digital wallet technology wasn’t always as attractive as it is today. In fact, there was a time where the notion of paying with a digital wallet was so unfamiliar that just under half of online consumers did not know what they were.
Read Article
The mobile payment solutions industry in South Africa is a sleeping giant that is finally stirring. Today, there are approximately …
Read Article
Is it possible that your business vision can influence your business’ profitability?
In February of 1996, the Journal of Applied Psychology published the Longitudinal Study of the Relationship between Vision and Vision Communication to Venture Growth in Entrepreneurial Firms. The study was conducted by J. Robert Baum and Edwin A. Locke. Baum and Locke are both professors at the University of Maryland’s Robert H. Smith School of Business. Together they designed the study to explore if there is any relationship between having a clear business vision, communicating it with your staff, and the impact of both on the profitability of business.
Read Article
Employee recognition is necessary for driving organisational performance. It not only recognises employees for their accomplishments but also elevates employee motivation, job fulfilment, employee self‐esteem and other positive outcomes.
Read Article
It can be really lonely at the top. It’s often a place that very few can relate to. There’s always a challenge around the corner, and while there are moments to celebrate, the tough ones tend to leave the worst kinds of scars. But every business leader needs to be and stay motivated. So whether you’re facing a marketing challenge, a team morale issue, or just feel stagnant, we’ve gathered 10 inspiring business quotes for you to make your own.
Read Article
Good customer service is the lifeblood of any organisation. Yes, sales solve a lot of problems, but if you don’t treat your customers well after the sale is done, you’re likely to not have them for much longer. It’s fitting then that we explore how to improve customer service levels within your business.
Read Article
Customer loyalty programs are often challenging to create. There’s the picking of rewards, the marketing ideas and then the rollout and administration process. But if you’re like us, and you’ve realised that there something wrong with the sequence mentioned above, then you’re likely looking for a simple but effective way to build your program and make it a successful one.
Read Article
We’re well into 2017. As a sales manager, the challenge of achieving your sales goal this year is a very real part of your everyday life. While there’s a long list of things that you can do to ensure that you’ll hit your sales target, we’ve come up with ideas for three areas you can focus on to turn your sales team into a stronger, more effective machine.
Read Article
Looking to launch an employee incentive program? Not sure where to start? Employee incentive programs, like any business endeavor, require planning and timely execution. But coming to grips with how to plan a successful incentive program can quickly become overwhelming.
Read Article
Do you staff seem disinterested in the job? Haven’t really heard anyone laugh wholeheartedly or seen any genuine smiles around the office in a long time? It could be because your team suffers from low employee engagement. It’s pretty common. In the US, almost 60% of employees feel that they are not engaged at work.
Read Article