The battle for more accurate, usable data on consumer spending is growing every day. Retailers are looking for new ways to learn about consumer buying habits, buying behaviours, and demographical information which helps them devise smarter ways to engage consumers and influence buying behaviour.
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Credit card fraud is a serious problem for South Africans. According to Sabric, in 2016 the South African banking industry experienced a devastating loss of R374.4 million in credit card fraud alone, up by 13% since 2015.
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Mobile money technology is not nearly as difficult to understand as most people think it is. Yes, there is a fair amount of programming and hardware that need to come together to make each mobile money transaction happen, however, having a clear understanding of how a mobile money transaction takes place is possible.
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Digital wallet technology wasn’t always as attractive as it is today. In fact, there was a time where the notion of paying with a digital wallet was so unfamiliar that just under half of online consumers did not know what they were.
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The mobile payment solutions industry in South Africa is a sleeping giant that is finally stirring. Today, there are approximately …
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Is it possible that your business vision can influence your business’ profitability?
In February of 1996, the Journal of Applied Psychology published the Longitudinal Study of the Relationship between Vision and Vision Communication to Venture Growth in Entrepreneurial Firms. The study was conducted by J. Robert Baum and Edwin A. Locke. Baum and Locke are both professors at the University of Maryland’s Robert H. Smith School of Business. Together they designed the study to explore if there is any relationship between having a clear business vision, communicating it with your staff, and the impact of both on the profitability of business.
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Employee recognition is necessary for driving organisational performance. It not only recognises employees for their accomplishments but also elevates employee motivation, job fulfilment, employee self‐esteem and other positive outcomes.
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It can be really lonely at the top. It’s often a place that very few can relate to. There’s always a challenge around the corner, and while there are moments to celebrate, the tough ones tend to leave the worst kinds of scars. But every business leader needs to be and stay motivated. So whether you’re facing a marketing challenge, a team morale issue, or just feel stagnant, we’ve gathered 10 inspiring business quotes for you to make your own.
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Good customer service is the lifeblood of any organisation. Yes, sales solve a lot of problems, but if you don’t treat your customers well after the sale is done, you’re likely to not have them for much longer. It’s fitting then that we explore how to improve customer service levels within your business.
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Customer loyalty programs are often challenging to create. There’s the picking of rewards, the marketing ideas and then the rollout and administration process. But if you’re like us, and you’ve realised that there something wrong with the sequence mentioned above, then you’re likely looking for a simple but effective way to build your program and make it a successful one.
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